We want you to love your Dario Lario purchase. If you’re not completely satisfied, our simple returns process is here to help.

Our Returns Policy

You may return any full-priced item within 14 days of delivery for a refund or exchange. Items must be unused, in original condition, and with all tags and packaging intact. To initiate a return, please contact us at dariolario25@gmail.com with your order number and reason for return. We will provide return instructions and a return authorization number.

Please do not return items without prior authorization.

Refunds

Once your return is received and inspected, we will notify you by email. Approved refunds will be processed to your original payment method within 5–7 business days.

Please note that original shipping charges are non-refundable.

Exchanges

If you wish to exchange an item for a different colour or style, please indicate your preference when requesting your return.
Exchanges are subject to product availability.

Non-Returnable Items

Personalized, monogrammed, or custom-made products are final sale and cannot be returned or exchanged unless faulty.
Gift cards are non-refundable.

Return Shipping

For UK returns, we offer a prepaid return label. The cost of return shipping may be deducted from your refund unless the item is faulty or incorrect.

For international returns, customers are responsible for return shipping costs unless the item is faulty or incorrect.
We recommend using a trackable shipping service, as Dario Lario is not responsible for items lost in transit.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery at dariolario25@gmail.com with photos and a description of the issue.

We will arrange a replacement or full refund, including shipping costs.

How to Start a Return

  • Email dariolario25@gmail.com with your order number and reason for return.
  • Receive return authorization and instructions.
  • Package your item securely and send it to the address provided.
  • Await confirmation and refund/exchange processing.

Questions?

For any queries regarding returns or refunds, please contact our customer service team at dariolario25@gmail.com or visit our [Contact Us] page.